To acquire a high level executive position in a corporation that would benefit from my 27 years experience with fortune 1000 companies to improve company operation through cost effectiveness and accelerated productivity, enhance the marketing strategy in comparison to its ROI results, exceed sales revenues and achieve exceptional customer service levels exercising proven methods and techniques. I am looking for a company that wants to move forward and think outside the box!
CREDENTIALS
Results driven executive with over 27 years experience in the Hospitality Industry managing personnel in operations, sales and marketing at district, regional and corporate levels at headquarters and in the field for both start-up and established departments. P&L Management | Sales and Business Development |Budgeting and Expense Control | Presentations and Training | Key Account Management/Retention | Contract/Price Negotiation | Staff Development and Motivation.
EXPERIENCE
Automak Automotive Co. K.S.C.C. JAN 2010 - Present
Rental Development Executive Manager Responsibilities are to create, develop and enhance company programs to include Corporate Identity, Image and Branding, Marketing, Operating System Improvements, Loyalty Rewards Program, Expansion through affiliation, franchisees or corporate locations, Training and aged outstanding collections.
GMF Consulting, Inc. 1995 – 2010
Consultant Provide consultation to assist small and medium corporations with their operations, marketing and sales efforts and improve the company’s bottom line profitability.
Dollar Thrifty Automotive Group 1996 – 2008
Area Director, Sales & Marketing – Central & North Florida Responsibilities include Hotels, Corporate, Domestic Tours, Groups, Conventions and Media Advertising with $14 million in annual revenue.
Revenue Manager – Florida Responsibilities include the incremental sales revenue and customer service performance for all Florida Locations with $38 million in annual revenue.
Avis Rent A Car, Kuwait 1998 – 1999
Country Manager – Kuwait Responsibilities include the Operations, sales and Marketing for the company in Kuwait with 4.6 million in annual revenue.
Alamo Rent A Car 1984 – 1996
General Manager - Dallas FortWorth (1992 – 1996) Responsibilities include the Operations of all locations in the Dallas Fort worth Area with $27 million in annual revenue.
General Manager – Tampa (1990 – 1992) Responsibilities include the Day to Day Operations of the Tampa Location with 47 million in annual revenue.
Regional Sales Manager, Florida, U.S. East Coast and the U.K. (1988 – 1990) Responsibilities include the incremental sales revenue and customer service performance for Florida, the United States East Cost and the UK with $76 million in annual revenue.
District Sales Manager – Central Florida (1984 – 1988) Responsibilities include the incremental sales revenue and customer service performance for the Orlando Airport with $22 million in annual revenue.
Other Experiences:
Reservations Supervisor at the Buena Vista Palace & Royal Plaza Hotel 1983 - 1984 Reservations Supervisor and Tour Officer, British Airways (1982 - 1983) Reservations Supervisor - Gulf Air (1981 – 1982)
EDUCATION
1981 - University of London - Business Communications - Associate of Science Degree 1979 - Bahrain American High School - High school Diploma
Additional Educational Programs Master of Higher Earning Degree Customer First for Process Leaders Customer service Leadership Achievement Award Managerial Skills Program Maintaining Positive Employee Relations Course Predictive Index Program
EXCEPTIONAL AWARDS
2007 Allied Member of the Year for Central Florida Hotel & Lodging Association 2004 Associate Member of the Year for Central Florida Concierge Association 1994 Alamo Rent A Car Customer Service Award (From Worst to First)
PERSONAL ACHIEVEMENTS
2009 President of East Orange Soccer Club, 2nd largest club in Central Florida 2007-09 Chairman of Central Florida Hotel & Lodging Association Allied Relation Council 2007-09 Board Member of the Central Florida British American Chamber of Commerce 2006-09 Executive Board Member Central Florida Hotel & Lodging Association ARC 2007-09 Board Member of the International Drive Resort Area Chamber of Commerce 2006-08 Chairman of the Dollar Thrifty Automotive Group Adopt A School Committee 2001-04 Board Member of the Central Florida Concierge Association
HOBBIES, INTERESTS & ADDITIONAL KNOWLEDGE:
I enjoy art, music, sports and movies and my interests are in designs, cultures and traditions.
I am knowledgeable in Microsoft windows and Office including Word, Excel, PowerPoint and Outlook… I speak and write English and Arabic.
