The following are Testimonials accumulated throughout the years and presented below in quote forms that were extracted from letters and other forms of communications. Please proceed to the bottom of this page for a complete copy of the following Testimonials. -----------------------------------------------------------------------------------------------------------------------------------
"George Fakhoury's main duties were controlling all Gulf Air flights out of Kuwait, in charge of all outgoing and incoming queue messages, checking all group bookings and besides, he was also responsible for training new staff for proper reservation procedures. During his tenure of service, Mr. Fakhoury was found to be very sincere, hardworking and loyal."
Abdulla Al Alawi Area Manager Gulf Air - 1982
"Due to your hard work, you gained the title of Officer. On your return to the states, I am confident you will be able to carry on the responsibilities of an Officer and with your capabilities shall continue to be an asset to the Aviation field."
George Doro Area Manager Alghanim Industries GSA Gulf Air & British Airways - 1982
"George proved a valuable employee as he proved to be very adaptable in performing any job before him. He always gave one hundred per cent regardless of the shift or task. In Orlando's labor short environment this is a rare quality. George should prove to be successful in most any position he attempts. He has the rare quality of working hard at any task he performs. Furthermore, his background in tour and travel should prove an asset in a sales environment."
"Our appreciation to you not only for the super month that you and your sales staff achieved, but more importantly for your efforts that went above and beyond your responsibilities as Sales Manager of our Orlando Facility. It's personnel like yourself that help make Alamo the company it is today."
Tom Tedesco Florida Regional Manager Alamo Rent A Car - 1987
"Congratulations on the outstanding sales results you and your Group Leaders have accomplished in 1987. Seven out of the eight months this year, you have significantly exceeded sales budgets and previous year’s performance. In July you achieved the landmark of $12.00 per rental day for a city level V in Florida. George, you must take pride in the realization that Orlando was the first city to fully grasp the "Group" sales management system and prove to the rest of the company its effectiveness. This was only accomplished through your direction, organization and more importantly your motivation."
Liz Pierce Regional Field Sales Manager Alamo Rent A Car - 1987
"Mr. Fakhoury untiring efforts have resulted in the establishment of excellent rapport with the city management team and agents. They, in turn, reach out for his advice and guidance and further recognized him with the presentation of a plaque (from all cities). His tenacity, coupled with well thought-out plans, has resulted in significant revenue increases in COE. He is an excellent leader, motivator, and imaginative developer of new sales presentations. He is committed to Alamo's long term goals, is a marketer, and pursues the "Best Friends" strategy."
Robert Turner Field Sales Vice President Alamo Rent A Car - 1989
"George Fakhoury's accomplishments are numerous and he is a true example of what this company is made of, hardworking individuals who dedicate themselves to the betterment of Alamo and the Alamo Family, George will be missed by the sales staff in the East Region and the East Regional office."
Eduardo Coloma Regional Vice President Alamo Rent A Car - 1990
"Congratulations on your recent promotion to City Manager in Tampa. It is through diligence and dedication by Family Members such as yourself that made Alamo the successful company it is today. I am sure you will meet your challenges head-on and be as successful in Tampa as you were as part of the Sales staff in the East Region. Keep up the good work!"
Michael S. Egan Chairman Alamo Rent A Car - 1990
“George, I want to let you know that Senator Bob Graham was singing your praises yesterday at a reception held here in Fort Lauderdale. He complimented you and was amazed that he would receive such service even though it turned out the bags he lost were not in an Alamo car. It is a great compliment to have a Senator singling Alamo out for such fine service at a function attended by the civic leaders of the community. Thanks for the effort!"
Katie Stephens Public Affairs Alamo Rent A Car - 1992
"George, There is an awful lot of good memories of the times we worked together and after you left to Tampa. Today it is difficult to see you go to another region, as it was when you went from corporate to Tampa. But as before, this is the best for you and the company. I am very happy for you and I know you will do well. Good luck my friend and thanks for all that you did for me, our region and our company in these past years.
Eduardo Coloma Regional Vice President Alamo Rent A Car - 1992
"The point of my letter is to express my appreciation for the assistance that was provided to me by your office manager, Mr. George Fakhoury. Obviously he went more than the proverbial "extra mile" in achieving customer satisfaction. Mr. Fakhoury's attention to customer satisfaction was also reflected by the other members of the DFW staff. As a result of this experience, Alamo has a new fan."
Paul Wicker Xerox Corporation - 1993
"Your kind hospitality helped make this trip among one of my most enjoyable visits to Texas. We greatly appreciate your support of Delta Airlines, and sincerely thank you for the excellent service and courtesies extended by you and Alamo Rent A Car."
Ronald Allen Chairman, President and CEO Delta Airlines - 1993
"As you know the sales specialist program that began in July has now come to a close. We all owe George Fakhoury our gratitude for the hard work and dedication he exhibited during this time. One of the most important lessons we learned from this experiment is that terrific sales and outstanding customer service do go hand in hand. The skills and attitudes that produce top sales are the same skills and attitudes that keep customers happy. Thanks again for starting us down the path."
Keith Brender Field Sales Director Alamo Rent A Car - 1994
"I wish to add my heartfelt thanks to you for the 110% you gave during the Sales Specialist program to increase the profitability of the company. Your unselfish efforts did impact our bottom line and we all truly appreciate it. Hopefully your feedback and insight from your experiences will add to our future development and implementation of effective sales programs"
John Sessa Operations Planning Executive Director Alamo Rent A Car - 1994
"This is just a short note from the Management expressing our satisfaction in the professional manner in which the course was conducted. The techniques learned by our front line staff, put into practice now, has reflected positively on staff attitude, morale and the way they handle clients. It proved that using these efficient selling techniques has helped us to build a friendly and professional relationship with our customers, which automatically resulted in increased business and greater customer satisfaction. It also helped our staff to gain more experience and confidence in their ability and improve the overall morale."
"Thank you for the Hotel Training Seminar you conducted. I found the material you gave were very informative and beneficial to my position. I am sure my colleagues found the information equally as impressive."
Linda Lamarch Director of Catering Radisson Hotel Orlando International Airport – 1996
"I enjoyed the seminar and found it extremely informative. I use the 6 A's on a daily basis. I personally have taken a number of sales seminars and feel that yours ranks amongst the top and wouldn't hesitate to recommend it."
Jane Raynor Sales Manager Radisson Hotel Orlando International Airport - 1996
"George, The back to the basics seminar you conducted for our hotel staff was a great success. I spoke with just about everyone who attended it and their response was positive. They complimented you on your presentation, manners and style. They all commented on the need to have more trainers like yourself. Thank you again for your professional and admirable service. It has really been my pleasure."
Assad Karam District Manager Radisson Hotels and Resorts – 1996
"Thank you for the time you spent with our students while sharing with them some of your thoughts about success in the business world. They very much enjoyed your presentation. In our program here, we attempt to make all of our students aware of the qualities and skills necessary for success in the world of work, and it adds real meaning to our teaching to have a successful business person reiterate those principles."
Chip Alfors Chairman AGE Department Orange Technical Education Centers –1996
"George experiences, expertise, enthusiasm and professionalism has contributed significantly to Dollar - Florida's success. He is a definite asset to the organization. His efforts contributed to a 3.4% improvement in the sales yield."
Thomas H. Adams Florida Vice President Dollar Rent A Car - 1997
“During Mr. Fakhoury’s time in the company, he has performed professionally and responsibly in all tasks related to his position. George Brought considerable car rental experience to his position and as such was a valuable asset to Dollar-Florida during his time in our employ. I would whole-heartedly recommend George for any endeavor which he chooses to pursue.
Thomas H. Adams Florida Vice President Dollar Rent A Car - 1998
George is extremely focused with his objectives and will go to great length to reach them. He has made a huge impact and marketed himself and Dollar throughout the Orlando Resort corridor in a very short period of time. George is a very loyal employee who is proud of both the Dollar name, and the organization. He will not hesitate to sacrifice individual gain if he knows the organization would profit. Once George accepts responsibility, the task is as good as done. He has an extraordinary amount of pride in being able to accomplish difficult goals.
Rich Williams Central Florida General Manager Dollar Rent A Car - 2000
“George is driven to succeed, and he has certainly done that with Dollar in Orlando. Through his efforts we are firmly established in the resort Community as “The car rental of choice.” Revenues continue to increase even as yield in the rental car market place are on the decline. George had an excellent reputation in the Resort Community, and is on a first name basis with most of the travel industry business leaders in the Resort Community. Needless to say, he has been a significant contributor to the success of the Orlando operations, and particular, our success in expanding our off-airport revenue base. With George’s efforts, I am confident that we will succeed in our company’s strategic plan regarding market expansion.”
Rich Williams Central Florida General Manager Dollar Rent A Car - 2001
“George plays a key role in the success of the Orlando Operations; we all know the difficulties our industry had in 2001 in meeting our budgeted numbers. The economy, coupled with the tragic events of 9/11 made it next to impossible to attain our goals as an organization. Although the extreme events of 2001 slowed our progress in the Resort Area, we still made progress versus prior year which is soley attributed to George’s efforts. He never once complained, but instead rolled up his sleeves and worked harder to maintain relationships that would send us whatever business could be had. Hopefully George will stay motivated to get the job done, because I doubt we could find anyone who could do better.”
Rich Williams Central Florida General Manager Dollar Rent A Car - 2002
“George Continues to push the envelope and improve his relationships to improve overall revenue and bottom line profits. He takes great deal of pride in his organization and is an intricate part of the success. He has a take charge go getter mentality on all projects and day to day functions.
Kathy Somoano Central Florida General Manager Dollar Thrifty Automotive Group – 2005
“George’s aggressive approach and his drive for the sales force to succeed has assisted the Orlando pool in pushing to reach our goals. There has been a large amount of change and adapting this year with the merger of not only a new acquisition, but also the corporate headquarters sales force. George has daily addressed challenges and frustrations of not only himself but the rest of the sales force finding solutions, while keeping everyone on course.”
Kathy Somoano Central Florida General Manager Dollar Thrifty Automotive Group – 2006
“George is very dedicated employee. He takes pride in the company he works for as well as the individuals he reports to. His aggressive approach and his drive for the sales force to succeed has assisted Orlando significantly in its pursuit of increasing revenue. There has been a large amount of change and adapting this year with the implementation of the new pay plan for him and his department. George took on the responsibility of heading up the department prior to actually accepting the position and kept everyone on task during a sensitive time period for the local sales group. His dedication and loyalty paved the way for him to keep the team on task during the difficult time period. He’s been wonderful DTAG Ambassador through the community as well. He has been appointed the Allied Chairman of the Central Florida Hotel and lodging Association, the largest association of its kind in the country. He also chairs a committee of Orlando DTG employees who volunteer in assisting a local elementary school in what is called the Adopt A School Program for orange County. He’s a valuable member of the team.”
Kathy Somoano Central Florida General Manager Dollar Thrifty Automotive Group – 2007
“George adapted very well to the new pay plan structure in 2007 which required him to take on the responsibility of heading up the department. His passion for the position paved the way for him to keep the team on task. He’s been a wonderful DTAG Ambassador throughout the community as well as evidenced by his winning the prestigious “Allied Member of the Year Award” for 2007. He is a valuable member of our team and a significant contributor to our success.”
Rich Williams North Florida Area Director Dollar Thrifty Automotive Group - 2008
“As President of The Central Florida Hotel and Lodging Association (CFHLA), I have had the opportunity to work with George Fakhoury on various community and hospitality industry projects during the past eight years. In these roles, I have found Mr. Fakhoury to be a highly motivated professional. Importantly, George is a passionate leader, a team builder, and an individual that listens to ideas being presented. Through his relationship building skills, George has earned a network of respected Central Florida contacts”.
Rich Maladecki President Central Florida Hotel & Lodging Association – 2008
“This is my assessment of doing business with George Fakhoury of GMF Consulting; He is well networked and shares the wealth; so doing business with him extends your network instantly. He has the best industry presence of anyone I know; he is out there at every industry meeting/event. He has great credibility in the market place. He delivers on whatever he promises and follows up in spades. He is proactively responsive on every opportunity that comes his way; and has been rewarded with incremental business growth in stride.”
Gary Swanson Vice President In-Market Sales Universal Orlando – 2008
“I have known George for more than 6 years. He was very diligent and creative in the development of his car rental business within our hotel. He is always accessible and prompt in follow up. He has accumulated a very strong network within the Hospitality industry. I can vouch for his credibility and business integrity.”
Paul Tang Vice President and Managing Director Hyatt Regency Grand Cypress - 2008
“I have had the pleasure of doing business with George Fakhoury for nearly ten years. As a client, I always found George very responsive to my needs, the needs of my staff and most importantly – the needs of the guests we serve. He is extremely passionate, positive and persistent. George has a tremendous grasp for the hospitality industry and has a unique ability to design effective solutions which drive results”.
Dan Donovan Sr. Director of Sales Universal Orlando – 2008
“I always considered you much more than a business associate… more like a great friend. When I had my business you always went way beyond your job description. Even when you did not always get the rewards of your never ending effort, you always responded in a professional and gracious manner. I believe you had the passion and conviction to deliver the best service possible”
Kenny Majors Owner and President Premier Getaways - 2008
“George has been a great partner through the years that I have been working with him. Always in Great Spirit and enthusiasm for the work he provides to his company. His community efforts also go a long way to show his direction in life. George has always been a pleasure to work with. He has great knowledge of the travel market and is well versed in using technology to stay on top. He is also very personable and a great asset to my professional network. George is extraordinarily well versed in tour and travel products in the central Florida area. His knowledge, networking ability, wide range of contacts, and understanding of the different channels of distribution are second to none. It is always a pleasure to meet with George, share ideas and experiences, and learn from his expertise. George consistently lead his team to not just deliver the minimum expectations but help his team understand the bigger picture of how to take our teams performance to the next level. George sincerely applies the positive passion of doing the right thing.”
Michael Decker Director of Sales Expedia Local Experts – Orlando - 2008
“I have known George Fakhoury to always be passionate and dedicated to guest service. He has been a well-respected part of the Central Florida tourism scene for many years. George was always first to offer solutions to any task presented as a challenge”
Patricia Clifton Chief Concierge & Guest Relations Manager Member, Les Clefs d'Or USA Grand Bohemian Hotel – 2008
“I wanted to send you a note to say thank you so much for providing and outstanding customer service to my hotel and my clients, it was an absolute pleasure working with you. I have to tell you that I am grateful and satisfied with your customer service, and of course with the generous smile you always have on your face. I had a trust in sending my clients your way, and I will continue to do so, You took a lot of stress off me, and you made it easy for me to help my clients’ book online reservations, your e-mail promotion, and of course with your quality vehicles.
You were definitely a valuable asset to Dollar and Thrifty Automobile Group, and I am confident you will continue to providing an excellent service on your new business. I look forward to working with you in the future. And continue to build a strong relationship.”
Fatima Jaber Vice President Central Florida Concierge Association Rosen Shingle Creek Resort Concierge – 2008
“Over the past 10 years I have had the pleasure of knowing and working with George Fakhoury in a multitude of business related events. He has provided my organization with variety of business opportunity that resulted in us not only achieving higher customer satisfaction, but also delivering additional revenues and profitability to the ownership. His creativity in marketing and sales is only one characteristic that is demonstrated by his professional demeanor. By creating a personal relationship with his clients and understanding how their needs relate in the marketplace, George is an outstanding asset as both a vendor and consultant in assisting us to reach our objective.
Over my past 30 years as a business professional, I can count on one hand the number of personal and professional endorsements I have provided for individuals. I can honestly tell you, without hesitation, that George Fakhoury is not only worthy of that praise, he could be on top of that list. He is an honest, caring, forthright professional that has the ability to enhance your business.
Please feel free to call me if you have questions that I may answer for you. My only request is that you do not employ him as a direct competitor to my business, as I know what he is capable of.”
Peter A. Favier C.H.A. General Manager Holiday Inn Select – OIA – 2008
“George is a great person to work with. Our company launched a new program and with his help we grew a very successful program. He has the ability to make business light, comfortable, and friendly. And when a business is charting new waters this sales tactic is very helpful. He is extremely trustworthy and backs his word. Always a pleasure doing business with George….”
Kerri Camisa Business Development Director of Sales Entertainment Benefits Group, Inc. – 2008
“I have known George for about 10 yrs. What a privilege to have such a great partnership, in business and a genuine friend. George has always strived for excellent in what ever he was trying to accomplish. We served together on the CFCA board for many years. In those years George was a team player. At Dollar Car rental, he had such a passion for making sure the guest and the partners were happy with the service they provided. You could always depend on George which is very rare these days.
Dollar/Thrifty Car rental has lost a great man but most of all they have lost his heart for the business.”
Leo Tarver Restaurant Sales Manager Walt Disney World Swan and Dolphin Resort – 2008
“In the many years I have known George he has always shown great enthusiasm in everything we have worked together on. He is a man that knows not only the tourism market but he knows the people engaged in it also.”
Keith Charlton Sales Manager Pirate's Dinner Adventure - 2009
“I have had the pleasure of working with George Fakhoury of GMF Consulting, Inc. on many occasions. From our very first introduction years ago it became apparent that the needs of our hotel were in great hands. Each request was met with thoughtful dedication and always arrived ahead of schedule. No matter the topic of discussion, you will not find someone more in tune with the hospitality industry of Central Florida. George will ensure that your time and resources are used wisely while achieving a competitive edge for your company.
Gina Maschari Assistant to the General Manager Walt Disney World Regal Sun Resort - 2009
“George is an asset to any organization. His drive, passion for the job and business acumen are exceptional. He is willing to take risks and try new initiaitves. He always has his eye on the goal and he won't give up until he has achieved success! He is a rare individual that puts everything he has into each project and delivers promised results! His work ethic makes him successful and in turn, every project he handles successful!”
Mandy Penn Senior Manager, Marketing and Sales, Universal Orlando Resort – 2009
George is a consummate professional. He makes it extremely easy to do business with. He always strives to ensure that all goals and objectives are met. His message is always clear, reliable and consistent. He is a creative thinker and his skillset and personality allow him to cross over into various disciplines and industries at ease. I would highly recommend Mr. Fakhoury as a business consultant as his professionalism, integrity, and passion for excellence will enable him to be successful, regardless of the task at hand.”
Odyssey Leach, CHA General Manager Walt Disney World Royal Plaza Hotel – 2009
“I had the pleasure of working with George for over three years. George is an extremely creative and hard working individual who always met and exceeded his goals. George posses strong leadership skills and is always ready to tackle the big projects. His interpersonal and entrepreneurial skills are excellent and he has literally written the book on how to sell successfully.”
Mark Ackerman National Manager Travel Industry Sales & Partnership Marketing Hertz Rent A Car Mexico - 2009
“George is a dynamic, well respected community leader who used his innovative skills and marketing intelligence to catapult Dollar Thrifty Automotive Group to the forefront of the marketplace. I had the privilege of working with him on the Allied Relations Council and watching his energetic leadership move the board forward to set new records. He is an over-achiever and looks to give his best always.”
Donna Stutts "Media Marketing Pro!" President, VS Publishing Company - 2009
“George has been a great partner throughout the years that I have been working with him. He has always been a pleasure to work with and has great knowledge of the Car Rental market and is well versed in the other components of the travel industry. George is also very personable and a great asset to my professional network. His knowledge, networking ability, wide range of contacts, and understanding of the different channels of distribution are valuable to me. It is always a pleasure to get together with George, share ideas and experiences, and learn from his expertise. George sincerely applies the Can Do Attitude of doing the right thing and providing results.”
Michael Decker Vice President Revenue Management, Dollar Thrifty Automotive Group - 2009
“I worked with George at Dollar Thrifty and at Alamo. George was always on the look out for additional business opportunities - he was very effective at growing revenues”
Stewart Brown Vice President Revenue Management, Dollar Thrifty Automotive Group - 2009
“I have partnered with George for many years and results achieved have always been win win, for myself as well as my clients. He is knowledgeable in his field, and takes the time to educate his partners/clients as well. George always responds immediately when called upon for assistance. The service he provides is beyond any expectation there could possibly be. To top this all off it is always a pleasure to work with George, and the entire community would be happy to verify that fact.”
MIchelle Wood Sales Manager Hilton Garden Inn SeaWorld - 2009
